HourWork Launches the Next Generation of its Innovative QSR Engagement & Visibility Platform
Bolstering its full portfolio of engagement tools, HourWork adds data analytics capabilities to help QSR leaders boost employee satisfaction and increase profitability
BOSTON – HourWork, an innovative SaaS people management platform for the quick-service restaurant sector, today announced the launch of its next-generation engagement and visibility platform to equip operators and managers with unprecedented levels of business-changing data.
“We were early to market in this space, which has allowed us to accrue massive amounts of critical data,” said HourWork Founder and Chief Executive Officer Rahkeem Morris. “We provide operations leaders with the visibility they need to effectively coach their general managers to improve employee satisfaction and increase profitability.”
HourWork uses detailed analytics gathered from exit surveys, employee engagement surveys and messages as well as aggregated industry data to provide insights that result in better management visibility and decision making. The solution utilizes artificial intelligence (AI) to power its proprietary Signals and Signals-Plus, first-of-their-kind reports, giving QSR leaders a birds-eye view and actionable insights into multi-store employee sentiment and industry and competitive information. A director of operations can learn if what is going on in their stores is a result of specific manager decisions or industry trends.
HourWork serves more than 10,000 franchise locations across the United States. Its customers include franchisees of some of the largest multi-unit operators across iconic QSR brands such as McDonald’s, Burger King, Taco Bell, Dominos, Wendy’s, and many others. One such customer, Hart2Hart – a McDonald’s operating company with 18 locations across the Midwest – says visibility is the key to their employee engagement success.
“If the people department isn’t taken care of, then it affects the operations,” said Calonna Rhody, Hart2Hart’s Director of Operations. “In stores that are suffering, visibility is always the first thing – we can’t move forward with anything else without that.”
HourWork’s full engagement and visibility platform is now available to companies seeking to elevate their workplace experience. Pricing is broken into Basic, Pro, and Enterprise tiers, giving QSR customers ultimate flexibility in designing their personal engagement and visibility experience. For more information, please visit www.hourwork.com/pricing.
HourWork is an innovative SaaS people management platform designed specifically for QSR franchise owners. With a mission to provide actionable insights that drive business success, HourWork empowers operators with a full portfolio of engagement and visibility solutions.
About Founder/CEO Rahkeem Morris
Morris’ personal story of dropping out of high school at the age of 14, and then working 13 hourly jobs over the course of a decade to help support his family, serves as the foundation of the HourWork mission. The CEO also serves as Vice Chair at the Benjamin Franklin Cummings Institute of Technology and was appointed to the Commission for the Future of Work for the State of Massachusetts.