Jake is a customer success leader and lifelong learner who is passionate about operational efficiency and cultivating authentic relationships. He has had a varied professional journey that spans industries and roles since graduating Florida State University in 2016. Jake started working at 14 as a grocery store cashier and has since worked as a cook, a draft beer and soda service technician, a salesperson in EdTech, a customer care team lead, a property management bookkeeping consultant and now an implementation specialist with HourWork! His history across disciplines and industries makes him a conscious and well-rounded professional with a knack for creative problem solving. Outside of work, some of Jake’s passions include playing music with his band, traveling, cooking and learning new skills.
