HourWork is your go-to source for QSR trends. Our insights come from exclusive data from 100s of thousands of surveys taken by the employees of 10,000+ QSR restaurants. You can get our Served Quick email in your inbox each month for a look at what is trending in QSR and what has changed in wages. Sign up here.


QSR Trend to Watch: Positive Employee Feedback

Employees who feel heard and are empowered to share about their experience often give constructive feedback that can help you improve your operations and profitability (in addition to employee experience and retention).

Bonus: Employees also share positive feedback! The chart below shows the top positive sentiments shared across the 400,000+ messages we audited:

The Top 5 Positive Sentiments Shared via HourWork QSR Employee Pulse Checks



​​​​​​When employees share positive feedback, more than half of the time their satisfaction relates to teammates. Your culture impacts all other aspects of the employee experience.

Pro tip>> Download our free worksheet to outline concrete ways to team build.

How do your employees feel about their work?

If you’re not sure, set up a 30-minute demo with an HourWork retention expert to see how we can help!

May 2023 QSR Wage Report

Get the full report here.

Insights compared to May 2022:

  • 73.9% positions have higher wages.
  • 66.7% more jobs are posted.
  • The average wage increased by 8.1% and the highest wage increase is 11.4% for cooks.

This report is updated monthly with data from positions analyzed based on the Bureau of Labor Statistics’ SOC codes mapped to local job postings.

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