California Consumer Privacy Act

A Word on Privacy from Our Management HourWork places data privacy at the heart of what we do. We fully welcome the California Consumer Privacy Act of 2018 (the “CCPA”) and its aims to provide greater control to individuals over their personal information, along with enhancing transparency as to how this information is used.
At HourWork we have carried out an extensive review of our products, tools, email capture, and data storage practices, along with a policy review to ensure our services are fully aligned with the CCPA. Our dedicated project team is responsible for ensuring that we continue to protect the personal information of clients and professionals who use our services by identifying the changes required for our business.

We invite you to review the information below and return to this page for ongoing updates on our CCPA compliance.What is CCPA?
On June 28, 2018, Governor Brown signed Assembly Bill 375, now known as the California Consumer Privacy Act of 2018, which grants consumers new rights with respect to the collection of their personal information. The Bill, which comes into effect on January 1, 2020, is designed to enhance privacy rights and consumer protection for residents of California.Who is affected by the CCPA?

In relation to HourWork, persons affected by the CCPA are those California citizens whose personal information is being collected and utilized in our business. Parties include job-seekers who registered themselves on our service, active and inactive employers who use or have used HourWork services, and prospective employers who have not previously used our services but may do so in the future.

HourWork has chosen to embrace the tenets of CCPA country-wide and apply them to users across the United States. What types of information are defined as “personal information”?
“Personal information” is defined as anything that identifies, relates to, describes, is capable of being associated with, or could be reasonably linked, directly or indirectly, with a particular consumer or household. Such data may include personal identifiers like a name, location, links to online presence, contact information such as phone numbers or email addresses, or photos.How should companies communicate with individuals about their data protection?

Organizations now need inform consumers as to the categories of personal information to be collected and the purposes for which the categories of personal information shall be used, at or before the point of collection. Likewise, the CCPA requires all organizations collecting personal information include in their online privacy pages a description of a consumer’s rights and two or more designated methods for users to submit access requests, including a toll-free telephone number and a website address.

What rights do individuals have under CCPA?
The CCPA ensures the following rights for Californians:
(1) The right to know what personal information is being collected about them.
(2) The right to know whether their personal information is sold or disclosed and to whom.
(3) The right to opt out of the sale of their personal information.
(4) The right to access their personal information.
(5) The right to equal service and price, even if they exercise their privacy rights.
For a more detailed explanation and information about CCPA, visit the website of the California Attorney General: or the California Legislative Information site:
For further guidance on how you can exercise these rights with HourWork, scroll to the bottom of the page.

What are we doing at HourWork to prepare for CCPA?
In line with the transparency principles of CCPA, we are ensuring that:
• Information is communicated in a clear way that is understood by professionals and clients who use our services.
• We clearly demonstrate how we collate and store personal information.
• The personal information we hold is easily accessible should we be asked to provide evidence to processing data in compliance with CCPA.

What is HourWork’s data minimization policy?
We will only hold personal information that is necessary to provide the services found on HourWork. Any personal information that is not required will either be anonymised to make it non-personal or deleted.

What is HourWork’s data retention policy?
HourWork retains personal information until job-seeking professionals request that the information be deleted.

How does HourWork share personal information?
Like most online businesses, HourWork has an extensive list of suppliers whose services are vital to us and with whom we may share your personal information. A comprehensive list of the categories of suppliers and third-parties we use can be found in our Privacy Policy.
Beyond these suppliers and third-parties, we will only share personal information when we have the necessary right to do so. For instance,
Professionals & Candidates:
• Resume profiles and other social media information made searchable on our candidate database;
• When applying for a job via a job posting listed by one of our registered employers;
Employers & Recruiters:
• Information displayed on job postings is shared with prospective candidates;
• Personal information from employers beyond what is seen on job postings is not shared, and only used internally.

How does HourWork protect personal information?
We have firewalls around the database and access to the information is protected by a combination of access controls and network layer protection such as multi-factor authentication, joiner/mover/leaver processes, password policies, logging, and monitoring. The network layer includes a combination of hardware firewalls and cloud security.

How can I check on the status of my personal information on HourWork ?
Candidates may request a copy of the information that HourWork holds on them. For instructions on how to do so, please scroll to the bottom of the page.

Exercising your Rights under the CCPA:
In order to exercise your Right to Access the Information we hold on you, to Opt-Out of Sale or to request Deletion, simply fill in the form below and one of our dedicated Customer Success Team will be in touch shortly.

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